General:
All parcels are insured with tracking number.
Shipping from the Netherlands.

Delivery time:
Same-Day Dispatch: Orders placed before 15:30 (3:30 PM) will be shipped on the same day.
The delivery timeline will be determined by the chosen delivery service.
Yet, from experience it's 1-3 business days within the Netherlands and 3-5 business days for other countries.

Costs:
The Netherlands:Orders under 75 euro = 4,15 euro
Orders over 75 euro = free
Subscriptions = free

Eurozone 1:Orders under 75 euro = 5,90 euro
Orders over 75 euro = 1,65
Subscriptions = 1,65
[Austria, Belgium, Denmark, France, Germany, Italy, Luxembourg, Spain and Sweden]

Eurozone 2:Orders under 75 euro = 7,70 euro
Orders over 75 euro = 3,45 euro
Subscriptions = 3,45 euro
[Croatia, Czechia, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Malta, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Switzerland]The cost of shipping to Eurozone 1 and 2 from our courier partners is quite high. Club Sapience covers a large portion of the cost already, but we are working on improving this.

Free shipping
Free shipping is automatically applied at checkout when meeting the order minimums.

Return policy
Returns are accepted within 30 days of receiving the product as long as it is in its original condition and unopened.

We provide money back (excluding shipping costs) for returns that are accepted. All we ask is that the product is not used, is in the same condition you received it, and is in the original box and/or packaging.